1. Information We Collect

We collect basic information such as name, phone number, address, and email when you place an order on Velancy website.

2. How We Use Information

Your information is used only for order processing, delivery, customer support, and communication related to your purchase.

3. Data Protection

We keep your personal information secure and do not sell, trade, or share it with any third-party for marketing purposes.

4. Cookies

Our website may use cookies to improve user experience, track performance, and understand customer behavior on our store.

5. Third-Party Services

We may use trusted third-party services for payments, shipping, and analytics. These services have their own privacy policies.

6. Order Information

Order details such as products purchased, address, and contact information are stored only for fulfillment and support purposes.

7. Security

We take reasonable steps to protect your data from unauthorized access, misuse, or loss.

8. Your Rights

You can contact us anytime to request updates or deletion of your personal information from our system.

9. Changes to Policy

Velancy reserves the right to update this Privacy Policy at any time without prior notice.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact our support team through the website or WhatsApp.